Appointment Policies & Etiquette
Please take a moment to read through our policies—they help us keep every appointment smooth, enjoyable, and perfectly polished. By booking with us, you confirm that you’ve read and agree to these policies, ensuring your visit is nothing short of beautiful.
Making changes to your booking is absolutely fine, just let us know! You will find a link in your confirmation email to do this.
Booking Amendments
Foreign Infills
For consistency, product safety and nail health, we are unable to infill work done elsewhere.
Product Guarantee
Any chipping or breaks to your nails within 72 of your service will be rectified at no additional cost. After that, repair charges apply.
Pre Appointment Guide
If this is your first appointment with us please ensure your nails are free from any product or enhancements. If you already have product on from a previous technician please add a removal to your service.
Late Arrivals
Notify me as soon as possible. A grace period of 15 minutes may be applicable, however arrivals later than 15 minutes can result in your appointment being cancelled and marked as no show*
Cancellations
We understand that unexpected circumstances can arise, you can cancel your booking up to 24 hours before your appointment. Notice less than this may result in your booking being marked as no show*
Extra Guests & Children
As a home-based salon, my space is designed to offer a calm, comfortable, and professional environment for each client.
To maintain this atmosphere—and due to limited space and safety considerations—I kindly ask that you attend your appointment alone.
*No shows are subject to a loss of deposit which cannot be refunded or reallocated.